Near-U
Help article

Provider tools

Listing services, managing bookings, getting paid, and growing on Near-U.

How do I list a service?

Go to My services → Add service in your provider dashboard. You'll need:

  • A title (e.g. "Boiler installation, 3-bedroom flat").
  • A short description of what's included.
  • A fixed price in naira. (Near-U is a fixed-price marketplace — no haggling on the platform.)
  • An optional estimated duration so clients know roughly how long it'll take.

You can list as many services as you want under the trades you're verified for.

How do I get more bookings?

Three things move the needle:

  1. Complete jobs. Volume drives ranking more than anything else.
  2. Keep your rating above 4.5. That's the threshold for our "trusted" badge and category-page placement.
  3. Reply fast. Bookings auto-expire after a few hours if you don't accept. Your average response time is shown on your public profile — faster pros get booked more.

You can also upgrade to Pro for ₦5,000 — that gives you priority placement in search, a gold badge, and removes booking caps.

When and how do I get paid?

Payouts run weekly. The cycle:

  1. Client books and pays → funds held in escrow.
  2. You complete the job and mark it done.
  3. Client confirms → funds release from escrow.
  4. Every week we batch every provider's released-but-unpaid earnings and transfer them to the bank account on your profile, minus our commission.

Make sure your bank details on My profile → Payout details are correct. If they're missing, your earnings sit in our system until you complete them — we can't pay you without them.

What is a portfolio?

Your portfolio is a gallery of photos that shows off your past work and workshop. Clients see it on your public profile — it's a major trust signal.

Go to My profile → Portfolio, upload up to 30 images, and tag each as either a Past job or a Workshop photo. Every upload goes through admin review before it goes public (usually within 24 hours).

Didn't find what you needed?

Our support team responds within a few hours, every day of the week.

We use cookies to make Near-U work

Some are essential (your login, your basket of bookings). Others — analytics and marketing — only run if you say yes. Read our privacy policy for the full story.

Privacy Preference Center

When you visit Near-U, we may store small files (cookies) on your device. Some are needed to make the site work — like keeping you signed in. Others are optional and help us understand what's working or show you Near-U on other sites. You decide which optional ones run, and you can change your mind any time from the footer of any page.

Manage your preferences

These cookies are required for Near-U to work. They keep you signed in, hold your CSRF security token, remember the consent choice you're making right now, and let the site serve pages in the right language. The site can't run without them, so they can't be switched off.

Remember the small things that make the site feel like yours — your shared GPS location for distance checks, the tab you last opened in your account page, recent search queries, and which providers you've viewed. The site still works without these, but you'll have to share your location again on every visit.

Help us see how Near-U is being used — which pages people visit, which searches succeed, where errors happen. All data is anonymous and aggregated. We use this to fix bugs and improve flows that confuse people. Currently includes: Google Analytics (when enabled).

Let us show you Near-U adverts on other sites (Facebook, Instagram, Google) and measure whether those adverts brought you back. We may also use these to retarget you if you started a booking but didn't finish. Currently includes: Meta Pixel, Google Ads conversion tracking (when enabled).

Read our privacy policy for more on what we collect and why.